Shipping Policy
We use Royal Mail tracked services to ensure your order arrives safely
Royal Mail Tracked 48
Delivery time: 2-3 working days
Our standard shipping option uses Royal Mail Tracked 48 service. This provides:
- Full tracking from dispatch to delivery
- Delivery within 2-3 working days
- Compensation cover up to £75
You'll receive a tracking number via email once your order is dispatched, allowing you to monitor your parcel's journey.
Royal Mail Tracked 24
Delivery time: 1-2 working days
For faster delivery, choose Royal Mail Tracked 24 at checkout. This premium service includes:
- Full tracking from dispatch to delivery
- Delivery within 1-2 working days
- Compensation cover up to £75
- Priority handling
Perfect for urgent orders, you'll receive tracking information immediately after dispatch.
Important Information
Tracking your order:
- Tracking numbers are sent via email once your order is dispatched
- You can track your parcel on the Royal Mail website
- Delivery times are estimates and may vary during peak periods
Need help? Contact our customer service team at info@solespirit.uk if you have any questions about your delivery.